Website trouble-shooting

There are a few reasons you may run into difficulty when checking out of our shop or paying for a Mass offering.
There is usually a simple solution for these issues, this guide is designed to help ensure you are able to check out easily and rectify any problems that arise.

Question: Why won’t the checkout move onto the payment page?

Question: How do I delete something from my basket?

Question: I have too many of one item in my basket, how do I change the quantity?

Question: Why won’t the page load properly?

Any further problems please contact us on 0208 6428668 or email us at [email protected]